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Rural Carrier Benefit Plan

DialCare® clinicians are standing by to address common acute illnesses, mental health concerns, and much more.

Access to DialCare is a no cost solution to RCBP members.

How to use DialCare

DialCare was designed to be as user friendly as possible

Create Your Account

Register and set up your DialCare account. The registration process must be completed before consultations can be scheduled.

Receive a Consultation

Discuss your symptoms with a DialCare doctor or mental health professional on your favorite device, from the comfort of your home or while you're on the go.

Start Your Treatment Plan!

Let us help guide you back to health.

DialCare members receive phone or video access to doctors and much more.

Click the buttons below for more information.

PinnacleCare Logo

PinnacleCare offers personalized expert healthcare advisory solutions for RCBP Members facing serious and complex medical concerns. Our concierge-style services focus on providing fast access to medical Centers of Excellence and top specialists for expert medical opinions that help you make informed decisions on your condition. Contact PinnacleCare if you've received a serious diagnosis, recommendation for surgery or are facing a complex healthcare challenge. Services are FAST, FREE, confidential and available to you through your RCBP sponsored health plan - we're here to help! Go to www.pinnaclecare.com/support/nrlca/ to connect with a personal health advisor for immediate support.

PinnacleCare DialCare
Services For health advocacy and expert 2nd opinions for serious medical issues For non-emergency illnesses and general care
Member Experiences
  • 1 on 1 with personal advisor via phone or online
  • 24/7 access to advisor
  • End-to-end episodic service
  • Expedited appointments
  • Complete, accurate medical records
  • 1 on 1 with provider via phone or video consultation
  • 24/7 access to providers
  • Unlimited consultations
  • Prescriptions for short term, non-DEA controlled medications
  • Patient profiles/medical history
Provider Network
  • Curated specialists and Centers of Excellence
  • Nationwide
  • In person and virtual
  • State-licensed and fully credentialed doctors
  • Nationwide
  • Virtual
When To Use
  • When member has complex diagnosis or change in treatment plan
  • When it's not clear which specialist is most appropriate for diagnoses
  • When a regular doctor is not available
  • When distance is an issue
  • When traveling